Privacy Policy

Privacy Policy

Introduction

Welcome to https://colorbond-cladding-bendigo.thebestlocalpro.com (referred to as “our website” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy details our practices regarding the collection, handling, and disclosure of information from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  • Using Our Services: When you register as an authorized user for our applications or services, we collect and process your personal data to provide the requested services.
  • Website Visits: Every time you visit our websites, our servers automatically log basic information about your device and browser, such as IP addresses, page views, and duration of visits.
  • Communication: We may contact you via various channels, including email, phone calls, or SMS/text messages, for the purposes outlined in this policy.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: Details associated with your user account, such as usernames, passwords (hashed and salted), and profile preferences.
  • Payment Information: Data related to transactions, including payment method details, billing addresses, and purchase history.
  • Financial Information: We may collect bank account numbers, credit card information, or other financial data for secure financial transactions.
  • Purchase Information: Details about products or services you have purchased from us, including quantities, dates, and order totals.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile phone numbers, and other similar data collected through our applications.
  • Location Data: Information about your physical location when using our geolocative services or when sharing your whereabouts voluntarily.
  • Feedback: Comments, reviews, ratings, and responses provided by you to improve our products and services.
  • Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms, including basic profile information.
  • Product Information: Details about products or services that interest you, such as items viewed, added to a shopping cart, or purchased.

We acquire this data through direct user input, automated tracking technologies (like cookies and pixel tags), and third-party service providers.

Cookies

We employ cookies to enhance your experience on our website:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our website, such as keeping you logged in or maintaining your preferred language settings.
  • Preference Cookies: We use these cookies to remember your preferences, like language or layout choices, to provide a personalized experience.
  • Analytics Cookies: They track user behavior on our site, helping us understand how visitors navigate and interact with our content. This data is used for analytics and performance optimization.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as necessary or as required by law. The specific retention periods vary based on the type of data and the purposes for collection:

  • Account information and transaction records are typically kept for the duration of your account’s active status and for a period after that to comply with legal obligations.
  • Financial and payment data may be retained for an extended period to facilitate audits, dispute resolution, and fraud prevention.
  • We delete or anonymize personal data when it is no longer needed for the purposes specified in this policy.

Security Measures

We take extensive measures to protect your personal data:

  • Implementing industry-standard encryption protocols for secure data transmission.
  • Employing secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to adapt to emerging threats.
  • Training our employees on privacy and security best practices.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not intentionally collect or solicit personal data from minors, and we do not knowingly allow them to register for our accounts. If you believe we have collected information from a child in error, please contact us immediately so that we can take appropriate action.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and Rectification: You have the right to access and request corrections or amendments to your personal data held by us.
  • Erasure (Right to be Forgotten): In certain situations, you can request that we erase your personal data from our systems.
  • Restriction: You may limit or restrict the processing of your data for specific purposes.
  • Data Portability: Upon request, we will provide a copy of your personal data in a structured format.
  • Objection and Non-Discrimination: You have the right to object to the processing of your data and be free from discriminatory practices.
  • Appeals/Complaints: If you believe your privacy rights have been violated, you can lodge an appeal or complaint with our privacy officer.

To exercise these rights, please contact our dedicated privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be effective immediately upon posting on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For any queries, requests to unsubscribe from communications, or data-related inquiries, please reach out to us:

Email: [email protected]
Address: [Provide Physical Address]

We appreciate your trust in our privacy practices, and we are dedicated to maintaining the highest standards of data protection.